Cheryl M.
USA-CLEAN
Customer Care
since 2001
Our clients are our focus
Most people don’t want to think about floor
cleaning equipment.
That’s where we come in.
We tell you how to quickly clear clogs
to save clients‘ technician costs.
We keep repair histories for your
equipment that let you know when
to stop repairing old equipment.
We provide unbiased best-in-class
equipment recommendations to reduce
clients’ total cost of ownership.
We think about floor cleaning
equipment so our clients don’t have to.
Cut costs and increase uptime
Only USA-CLEAN makes it possible to spend less and get more.
We’ve discovered that empowering equipment operators prevents
most costly breakdowns before they occur. Every time we teach
a customer how to perform simple fixes like flipping their
squeegee blades or clearing clogs in their vacuum hoses, they
are gaining knowledge that will save hundreds of dollars over
dispatching technicians.
We call it dispatch avoidance.
Our clients call it money in the bank.
Data is power
USAfix™ makes it easy to keep track of floor cleaning
equipment fleets of any size.
We make it easy to find national repair spending history
for the last five years or drill down to a technician's
notes from this morning's repair. View curent open parts
orders instantly. Easily research the most expensive machines
to maintain in your fleet and find real savings. Total access
to equipment information is the key to achieving a smarter,
more cost efficient fleet.
Manage your fleet balance of Capital X + Repair Y = Total Cost Z.
Forecast your capital budgets from specific industry benchmarks.
Empowering the end user
New floor equipment operators don't always understand
the equipment they work with. When your crew runs into
trouble, you can depend on USA-CLEAN training materials
and our floor equipment experts to walk you through simple
troubleshooting techniques that will help you
diagnose the problem.
By providing unlimited free tech support and developing
custom training materials, we reduce downtime and solve
most equipment problems without sending a technician or
an invoice.
